• Director of Youth and Women's Health Services

    Job Locations US-CA-Hayward
    Job ID
    2018-1243
    Location Site
    HAYWARD -HWD
    Category
    Clinical Services
    Type
    Regular Full-Time
  • Overview

    POSITION SUMMARY:

     

    Tiburcio Vasquez Health Center (TVHC) is a multi-service, multi-disciplinary healthcare provider addressing the individual needs of local communities in Alameda County.  Services include integrated primary medical, dental, and behavioral care, nutritional, and health education for patients.  Our Director of Youth and Women’s Health focuses on the needs of TVHC’s obstetrical, gynecological, and pediatric patient population.  The Director is the primary administrative contact in charge of oversight and management for applicable services throughout the TVHC system, and works with the site managers of our primary care clinics to facilitate process improvement initiatives.  The Director is accountable to the COO for administrative aspects that affect patient-flow, productivity, billing and reimbursements for youth and women’s services.  The Director works collaboratively with the Associate Medical Director for Pediatrics and the Associate Medical Director for Women’s health to ensure services are being provided appropriately according to best practices.  As the primary point person, the Director also represents TVHC in community settings and with external partners; and coordinates resources to optimize partnerships.

     

     

     

    Responsibilities

    DUTIES AND RESPONSIBILITIES:

    • Youth Health Services: Responsible for the overall success of our school-based clinics. Provides direct supervision to the on-site supervisors/managers of the school-based health services sites (Hayward High, Logan High, and Tennyson High clinics).
    • Comprehensive Prenatal Services Program (CPSP): Responsible for the overall success of the CPSP perinatal program. Provides direct supervision to CPSP staff and managers.
    • Oversees process improvement initiatives involving pediatric and women’s health services at all sites.
    • Provides regular presence at the various sites to maintain an awareness of daily operations, clinic flow and clinic/school interactions affecting each site, and to intervene and improve processes, when necessary.
    • Coordinates planning and managing of partnerships with external stakeholders, including hospitals, school districts, and other local non-profits. Oversees the development and implementation of existing and new program curricula.
    • Maintains staff stability, which includes participation in the hiring, training, development/coaching, evaluation, discipline and termination of staff, and meeting periodically with the on-site coordinators to provide direction and support to various staffing issues.
    • Promote community visibility of TVHC services.
    • Assures medical protocols and clinic systems are in place and are being followed; is responsible for ensuring all supervised staff are trained in Personnel Policy and department/site Protocols, and that all TVHC policies and procedures are followed accordingly.
    • Creates and maintains good working relationships with clinic staff and community organizations.
    • Assumes the lead role for developing new community/high school based clinics or expanding current ones.
    • Stays abreast of research and development regarding health education and mental health for youth, adolescents, and women. 
    • Monitors client records and staff documentation; works with staff to ensure compliance with all applicable standards of quality and legal/regulatory norms and requirements; works on quality improvement initiatives with the Quality Department.
    • Performs all duties and services in full compliance with TVHC’s Service Excellence Standards.
    • Attends relevant school-based health center, adolescent policy, and women’s health meetings and conferences.
    • Work with external stakeholders to leverage funding for youth and women’s health programs and events.
    • Performs other duties as may be assigned.
       

    Qualifications

    EDUCATION AND EXPERIENCE:

    • Bachelor’s degree (Masters preferred or equivalent experience) in public/community health, counseling, psychology, social work, or job related field.
    • Two or more years of supervisor experience.
    • Experience working with pediatric and/or women’s health populations adequate to demonstrate knowledge and understanding of special needs of that population.
    • Two or more years of experience working with ethnically diverse populations adequate to demonstrate knowledge and sensitivity to issues of cultural differences.
    • Experience working in a FQHC community clinic highly desirable.

     

    • QUALIFICATIONS:
      Computer literate, prefer experience with MS Windows, Outlook, Microsoft Word and Excel; experience with social media and new media highly preferred.
    • Culturally sensitive and demonstrated ability and enjoyment in working with ethnically diverse populations.
    • Understands principles of, and can implement, current best practices with youth, obstetrics and gynecology.
    • Understands principles of community health outreach.
    • Excellent communication skills, both written and verbal.
    • Ability to work independently and as a member of a team.
    • Ability to manage and coordinate budgets and other administrative resources.
    • Ability to supervise and manage staff and administrative programs. 

     

     

     

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