As the operational lead in charge of TVHC’s compliance and risk management programs, this position works under the supervision and guidance of the Executive Vice President/Chief Administrative Officer (EVP/CAO). The Sr. Manager, Compliance and Risk Management, develops and oversees a system for uniform handling of violations in Standards of Care, regulations, policies, protocols and procedures, by conducting root-cause analysis and following notice requirements where applicable. Specifically the position is responsible for risk assessment and management in areas of key performance for key departments, measuring against established standards for quality and compliance, providing timely and efficient reporting to management and parties accountable within the organization.
This role will have significant responsibility for TVHC’s pursuit of organizational and strategic improvements as it impacts compliance matters, risk management and patient and staff safety. The individual works closely with the EVP/CAO, and Human Resources Director to measure through data collection and analysis, workflow assessment, development and implementation of enhanced protocols or procedures affecting the way TVHC staff perform their respective job duties. The Sr. Manager, Compliance and Risk Management serves as a channel of communication to receive compliance and risk management issues to appropriate resources for investigation and resolution. In addition, he/she will be an internal resource with which concerned parties may communicate after other formal channels and resources have been exhausted.
The individual in this role must command knowledge in FQHC standards of practice, as well as other legal and ethical codes and regulations applicable to FQHCs and health care organizations.
Education and Experience: