Family Support Services is comprised of five programs - AFLP, TCM, Cal Learn, Alameda County Public Health Home Visiting, and Cal-SAFE programs. The service area for this program is Southern Alameda County comprised of Hayward, and the Tri-Cities (Union City, Newark and Fremont).
This is a full-time benefited position working 40 hours per week during clinic hours, typically Monday through Friday with periodic evening and Saturday hours. The ideal candidate will have excellent customer service skills working in a health care environment.
We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Adolescent Family Life Program (AFLP):
AFLP is funded through the State Maternal and Child Health Branch to provide comprehensive case management services and supportive counseling.
Targeted Case Management (TCM):
TCM consists of case management services that assist Medi-Cal-eligible individuals within specified targeted groups to access needed medical, social, educational, and other services. TCM service components include needs assessment, setting needs objectives, individual services planning, service scheduling, crisis assistance planning, and periodic evaluation of service effectiveness. Case management services ensure that the changing needs of the Medi-Cal-eligible person are addressed on an ongoing basis and appropriate choices are provided from the widest array of options for meeting those needs.
Cal Learn Program:
Cal Learn is a mandatory program that provides the same AFLP case management services described above. The Alameda Social Services Agency refers teens. Eligible teens must be under the age of 19, pregnant and/or parenting and without a high school degree or GED and receiving Cal WORKS (cash aid). Cal Learn offers transportation, childcare and needed school supplies.
Alameda County Public Health Home Visiting Program (ACPH):
ACPH Home Visiting is a program that is funded by the California’s Proposition 10 tobacco tax monies and other county funds. The program supports health, development and well-being of young children throughout their first 5 years. More intensive family centered services utilizing a multi-disciplined approach are provided in a variety of settings. Teens and young adults are identified and referred by a Hospital Outreach Coordinator (HOC) from local hospitals. These case management services are offered to all AFLP clients as well.
California School Age Families Education (Cal-SAFE) Program:
Cal-Safe program is a comprehensive, integrated, community-linked, school-based program that serves expectant and parenting students and their children. The Cal-SAFE Program is designed to improve the educational experience, increase the availability of support services for enrolled students, and provide child care and development services for their children. TVHC and Cal-Safe facilitate parenting education and support groups on campus which pregnant and parenting students can attend.
The Family Support Services Case Manager primary responsibilities will be the following: participation on the multi-disciplinary team, home visits to the clients, group facilitation, conducting psychosocial assessments, conducting child development assessment, and developing and coordinating individual service plans.