Under supervision of the Supervising Medical Records Clerk, the Medical Records Clerk is responsible for filing, retrieving, delivering and maintaining patient medical records and performing other related functions in the medical records department. As a Medical Records Clerk at Tiburcio Vasquez Health Center, Inc. (TVHC) this position performs a wide variety of duties and responsibilities in a manner that places emphasis on quality of care and customer service. The incumbent must work collaboratively with all Clinical services staff in support of direct patient services, exhibiting flexibility and a "can do" attitude. Patient services are the key priority in this position requiring the Medical Records Clerk to serve as a point of contact with other internal and external departments, all with the goal of fostering an environment which promotes patient comfort and trust. The position must exemplify the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.